Effective date: October 8, 2026
These terms apply when you buy from falconbluefitness.com or are coached by Falcon Blue Fitness, LLC, a California limited liability company (“Falcon Blue Fitness,” “we,” “us”). By placing an order, you agree to them.
Age
You must be at least 18 to make a purchase. Clients 18 and older can buy coaching and sign their own health questionnaire and Coaching Waiver & Release. Clients under 18 can still be coached, but a parent or legal guardian must purchase the package and sign all forms on their behalf before the first session, because in California a minor generally can’t enter a binding contract or waive legal rights on their own.
Coaching packages
- Booking: right after checkout you get a booking link to schedule your sessions.
- Cancelling or rescheduling: give at least 24 hours’ notice. A late cancellation or no-show counts as a used session.
- Late arrival: up to 15 minutes late, the session still ends on time. More than 15 minutes late, the session is cancelled, counts as used, and is not refunded.
- If the coach cancels: the session is rescheduled at no cost, or credited back to your package. The coach may reschedule outdoor sessions for unsafe weather at no cost to you.
- Expiration: sessions must be used within these windows, counted from the purchase date. Local: Sampler (1) 30 days · Appetizer (3) 60 days · The Meal (6) 90 days · The Feast (9) 120 days. Virtual: 1 session 30 days · 3 sessions 60 days · 5 sessions 90 days.
- Refunds and transfers: full refund within 7 days of purchase if no sessions have been used. After that, no refunds, but a package can be transferred to another person once (remaining sessions and the original expiration date carry over). A transferred package requires new forms from the new client.
- Injury or illness: with documentation, the package is paused or its expiration date is extended.
Programs and the Baseline Assessment
- Remote programs: your plan, delivered as a PDF, a weekly 15-minute check-in call booked through the link you get after checkout, and a weekly progress check-in form.
- Hybrid programs: everything in the remote program, plus in-person sessions in Paso Robles and within 25 miles (Get In Standard: 4, PT Test Prep: 3, Physique & Health Build: 4). In-person sessions follow the cancellation, late-arrival, and travel-fee rules above and below.
- Standard guarantee (Get In Standard and PT Test Prep): complete at least 90% of your weekly check-ins and logged workouts, and if you don’t reach your target by the end of the program, your next 4 weeks of check-ins are free. Your target is set in writing at your first check-in. For service members, it’s your branch’s current standard (Get In Standard) or a passing score on your test (PT Test Prep). For civilians, it’s a measurable goal we agree on, such as a waist measurement or waist-to-height ratio (Get In Standard), or a test score, run time, or rep count (PT Test Prep). We promise effort and a plan, never a guaranteed result. Branch standards change often, so service members should confirm the current standard with their unit or recruiter.
- Baseline Assessment credit: the price you paid for the assessment comes back as a single-use credit code for any program, for the email on the order. It isn’t redeemable for cash.
- Start date: your program starts on your first check-in. Book it within 14 days of purchase; if you don’t, your program starts on day 14.
- Program refunds: full refund within 7 days of purchase if your program hasn’t started. After your program starts, no refunds; with documentation of an injury or illness, your program is paused.
- Missed check-ins: give at least 24 hours’ notice to move a check-in within the same week. A check-in missed without notice counts as missed, including toward the guarantee. If the coach cancels, the check-in is rescheduled and counts as attended. Your program’s end date doesn’t move, except for a medical pause.
- Baseline Assessment refunds: full refund if you cancel at least 24 hours before your assessment. Once it takes place, no refunds; your credit stays valid.
Travel fees
Local sessions within 25 miles of our Paso Robles base include travel. 26–40 miles adds $15 per session and 41–60 miles adds $30 per session, based on the distance you choose when you add a local package. Farther than 60 miles, contact us for a quote or choose Virtual. Travel fees are non-refundable once a session takes place or is forfeited (late cancellation, no-show, or arriving more than 15 minutes late). They’re refunded with a full 7-day refund, and carried over when the coach cancels or reschedules.
Health questionnaire and Coaching Waiver & Release
Every client (or a parent or guardian for clients under 18) completes a health questionnaire (PAR-Q) and signs a Coaching Waiver & Release before their first session, local or virtual. The questionnaire flags health conditions that may require a doctor’s clearance before coaching starts. The waiver explains that exercise carries inherent risks, confirms the client is participating voluntarily and has disclosed any relevant health issues, and releases Falcon Blue Fitness, LLC from liability to the extent California law allows. Both are completed online through the e-signature form linked in the Calendly booking confirmation, and no session takes place until they’re signed. A transferred package requires new forms from the new client.
What’s To Eat?
All sales are final once the file is downloaded. Full refund if the file is never downloaded, or if it won’t open and we can’t fix it.
Apparel
Each item is made to order and ships within the US. Delivery times, shipping rates, and returns are on the Shipping & Returns page.
Discounts
- Sign-up offer: 10% off apparel on your first order. One code per new customer, single use.
- Military discount (when available): 10% off apparel and coaching for verified military members, veterans, and military families, verified through ID.me.
- One discount per order: bundle deals, the sign-up code, and the military discount don’t stack; the cart uses whichever saves you more.
Pricing errors
We work hard to make sure prices and product details are accurate, but mistakes can happen. If an item or package is listed at an incorrect price, we may cancel any order placed at that price, even after it’s been confirmed, and issue a full refund. When possible, we’ll contact you first and give you the option to buy at the correct price instead. We reserve the right to fix errors, update prices, and limit quantities at any time without notice. Price changes never affect orders that have already been fulfilled or sessions already completed.
Limitation of liability
- Coaching (local and virtual): Exercise carries inherent risks, including injury. By booking, you confirm you’ve completed the health questionnaire honestly, signed the Coaching Waiver & Release, and will tell your coach right away about any pain, injury, or change in your health. You’re responsible for consulting your doctor before starting any exercise program. For virtual sessions, you’re responsible for choosing a safe space, suitable footwear, and stable equipment. Coaching results vary and are never guaranteed.
- Apparel: Products are provided “as is” except for our damaged, defective, or misprinted item policy (free replacement or full refund, reported within 30 days of delivery). Follow the garment’s care label; we’re not responsible for damage from washing or wear that doesn’t follow it.
- Limit: To the fullest extent permitted by law, Falcon Blue Fitness, LLC, its owner, and its coaches are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or opportunities, arising from the site, our products, or our services. Our total liability for any claim is limited to the amount you paid for the specific product or service the claim is about.
- What this doesn’t limit: Nothing in these Terms limits liability for gross negligence, intentional misconduct, fraud, or anything else that can’t legally be limited under California law, and it doesn’t take away any rights you have that can’t be waived.
Disputes and governing law
These terms are governed by the laws of the State of California. We’ll always try to resolve a concern directly first: contact us at coachvenchie@falconbluefitness.com and give us 30 days to work it out before filing. Any dispute is resolved in the Superior Court of California, County of San Luis Obispo, including its small claims division when the amount qualifies.
Contact
Falcon Blue Fitness, LLC
PO Box 142
Jolon, CA 93928
coachvenchie@falconbluefitness.com · (559) 717-8509
