Effective date: October 16, 2026
This policy explains what personal information Falcon Blue Fitness, LLC, a California limited liability company (“Falcon Blue Fitness,” “we,” “us”), collects through falconbluefitness.com and our coaching services, how we use it, who we share it with, and your choices.
What we collect
- Orders: your name, email, phone number (optional), billing and shipping address, and what you buy. Card details are entered into our payment processor, WooPayments; we never see or store your full card number.
- Local sessions: the session ZIP code and distance band you choose when you add a local package, and the session address you give when you book.
- Your account: if you create one, your login details and order history.
- Discount sign-up: the email address you give for our 10% first-order offer, the consent you gave, its exact wording, and when you gave it.
- Military discount: if you verify with ID.me, ID.me tells us only whether you’re verified, your military group (for example, Veteran), and the date. We never see your documents.
- What’s To Eat?: your acknowledgment of the meal plan disclaimer at checkout and when you gave it.
- Website use: WooCommerce’s built-in sales reports, which come from your orders. We don’t use Google Analytics or other tracking tools.
Health information
Before your first session, you complete a health questionnaire (PAR-Q) and sign the Coaching Waiver & Release. If you need to pause a package for an injury or illness, we ask for a doctor’s note stating that you can’t take part in sessions and for how long; no diagnosis is needed.
- Program check-ins: if you’re in a program, your weekly check-in form (for example weight, waist, workouts done, and progress photos for Physique & Health Build) also goes through Jotform, with the same protections and deletion schedule as health questionnaires.
- How it’s collected: an online form with e-signature through Jotform. The link comes in your Calendly booking confirmation, and the first session doesn’t happen until it’s signed. Health information is never collected through the website checkout or stored in WooCommerce.
- How it’s stored: in the form service’s password-protected account with two-step login turned on. Only Coach Venchie has access. It isn’t shared with anyone and is never used for marketing.
- How long it’s kept: health questionnaires and doctor’s notes are deleted 1 year after your last session, or sooner if you ask. Signed waivers are kept for at least 7 years after your last session, and longer for clients who were coached as minors.
How we use it
To process and ship your orders, take payment, schedule and deliver your sessions, calculate sales tax, apply discounts you qualify for, send order emails, and send the marketing emails you signed up for.
Who we share it with
Falcon Blue Fitness never sells, rents, or trades your personal information, and never shares it with anyone for their own marketing. We only share what’s needed to serve you: your shipping address with the shipping carrier and label service so your gear can be delivered, your payment details with WooPayments to process your order, and your booking details with Calendly to schedule your sessions. Those companies may use it only to provide that service to us. Your trust matters more than any list, and keeping your information private is part of No Blue Falcons Allowed.
The services we use:
- WooPayments: payment processing.
- Calendly: booking your sessions.
- Klaviyo: sending the marketing emails you signed up for.
- WooCommerce Tax: calculating sales tax from your address.
- ID.me: verifying military status, only if you choose the military discount.
- Jotform: the health questionnaire and Coaching Waiver & Release.
We don’t use advertising, analytics, or tracking tools (such as Google Analytics, Meta Pixel, TikTok, or Google Ads), and no third party collects information about your activity on this site over time or across other websites. If we ever add one, we’ll update this policy first.
Cookies
The site uses only the cookies it needs to work: keeping your cart and checkout, keeping you signed in, remembering your store session (for example a sign-up code or military verification), and fraud prevention by our payment processor at checkout. Your browser also remembers, on your device, whether you’ve closed the sign-up offer. We don’t use advertising or analytics cookies. You can block or delete cookies in your browser settings, but the cart and checkout won’t work without them.
Text messages
We don’t send marketing text messages. If we add text alerts, we’ll update this policy first, and we’ll only text you if you sign up and agree.
Age
You must be at least 18 to make a purchase on this site. Clients under 18, including student athletes, are welcome to sign up for coaching, but a parent or legal guardian must buy the package, complete the health questionnaire, and sign the Coaching Waiver & Release on the minor’s behalf before the first session. The parent or guardian is responsible for the minor’s account and bookings. The site isn’t directed at children under 13, and we don’t knowingly collect personal information from them; if we learn we have, we’ll delete it.
How long we keep it
Health information and waivers: as described above. Orders and related records: 7 years, to meet tax and accounting rules. Your account stays open until you ask us to delete it; we then delete it, except order records the law requires us to keep.
Your choices and rights
- Emails: unsubscribe any time with the link at the bottom of every marketing email.
- Your information: to ask what personal information we have about you, or to have it corrected or deleted, email admin@falconbluefitness.com and we’ll respond within 1 business day.
- We don’t sell or share your personal information, for money or for advertising.
- Global Privacy Control and Do Not Track: we honor these browser signals. Because we don’t track you across websites or sell or share personal information, they don’t change how the site works, and we treat them as a request not to sell or share your information.
Changes to this policy
If we change this policy, we’ll post the new version on this page with a new effective date.
Contact
Falcon Blue Fitness, LLC
PO Box 142
Jolon, CA 93928
admin@falconbluefitness.com